Transforming Training: Caravan’s Innovative Approach with Janitor University

Quality Representative Ben Pearen leading Janitor University at our new client site.

This week, we are thrilled to announce the launch of Janitor University, Caravan’s innovative approach to janitorial training! Recognizing the need for a more comprehensive and intentional program, we’ve developed Janitor University to introduce our new Janitorial Team members to our client-based professional cleaning approach.

A Word from Our Quality Manager

“Our goal was to provide a robust training program that equips our new team members with the knowledge and confidence needed to consistently meet our clients’ requirements,” says Ed Lindsey, CFM Quality Manager at Caravan. With new employees joining us full of enthusiasm, we want to empower them with both the foundational knowledge and some insider “tricks of the trade.”

A Curriculum Built on Industry Standards and Expertise

Drawing on insights from industry organizations like the Cleaning Management Institute (CMI) and Building Owners and Managers Association (BOMA), as well as our own highly experienced staff, we have crafted a comprehensive curriculum. This curriculum covers a wide range of topics, including:

  • Advanced floor care techniques
  • Effective use of cleaning chemicals
  • 5S organizing skills
  • Client interaction best practices

Continuous Improvement Through Feedback

At Caravan, we believe in continuous improvement. Therefore, we will actively seek feedback from each training session to refine and enhance our curriculum and delivery methods. Our commitment to excellence ensures that we stay at the forefront of the industry, providing our team members with the best tools and knowledge to succeed.

Investing in Success

Janitorial success is a cornerstone of our company’s identity, and providing top-notch training to our team members is a priority. By investing in their professional development, we aim to cultivate more satisfied clients and create a team of prepared, engaged employees who choose to grow and stay with us for the long term.

We are excited about the launch of Janitor University and the positive impact it will have on our team and clients. By equipping our Janitorial Team members with the skills and confidence they need to excel, we are setting the stage for continued growth and success. Here’s to more satisfied clients and a team that is empowered to deliver exceptional service every day!

Thank you for joining us on this exciting journey as we continue to elevate our janitorial services and make a difference in the industry. Stay tuned for more updates and insights from Caravan!